Simon was fantastic. I wasn’t sure if I had an issue with external drains, Simon completed a thorough check inside and out, his knowledge was amazing... and gave me some advice for keeping on top of smells and things to avoid using in the household. Friendly and professional, will certainly use in future and recommend. Thank you Simonread more
16:24 10 May 23
Very good professional advice and service. Simon was helpful and honest, good price and would definitely recommend.
21:29 14 Mar 23
Just excellent. Very happy with the work done and the advice given. Professional, and just spot on telephone manner, you'll see what I mean when you... call.read more
20:27 22 Feb 23
Simon was absolutely brilliant supporting us with replacing our drain pipe which was overdue a replacement. We were new home owners so this was... something that we were quite unsure about but Simon put us at ease and was very reasonable and explained to us about everything he was doing and gave us the best prices possible for the works needed and was always available to be contacted to ask questions we had in the meantime. Would recommend to anyone in the local area!read more
12:41 28 Jan 23
Fast and efficient service from start to finish. Not as expensive as other places. Simon was very friendly and also advised us of preventative work... that needs doing. Overall very happy customers!read more
20:58 24 Oct 22
Called up for some advice one evening. Got some sound advice and help for no cost, and it’s sorted my issue out. This is the man I will be calling if... I have problems in the future!read more
18:15 12 Jul 22
I arranged for Simon to sort a drain problem in our local church (Wigton Moor) car park. Lovely guy, efficient and utterly professional. Great value... and I’d have no hesitation in contacting him if I have a personal drain issue. Can’t recommend Simon too highly.read more
12:00 16 Jun 22
I honestly cant fault Simon and Sam, from start to finish top notch Service, the effort they put in was outstanding. Throughout the work carried out... on the large job in the celler at my home, they communicated everything. They were friendly, courteous and professional at all times. Sadly for me I only found the company after 2 other people had let me down, I wish I had used them from the get go.read more
16:43 09 Jun 22
Called Simon to sort out internal drain issue. Quickly established the problem and provided solutions. Was able to come back and carry out work in... good time . Professional and fairly priced. Would use service again if needed.read more
19:26 01 Apr 22
Excellent, friendly and professional service. Very swift and thoughtful in terms of service offered to fix issue with external kitchen drain.... Explained problem to me and didn't patronise me because I was a woman- much appreciated. ALso very competitive price for the area. Simon used a camera to get to the root of the problem rather than just fixing it. Much better service than others I have used in the past. Highly recommended,read more
13:32 28 Mar 22
Fantastic quick and reliable service. Fairly priced. Just what we needed. Also great technology to investigate the matter and come up with solutions... on the spot. Highly recommend!read more
21:52 17 Mar 22
very good service, knows what he's doing! Problem sorted.
10:02 23 Feb 22
I highly recommend rapid repair. We had a rodent problem caused by a crack in our sewer. Simon was very helpful & transparent. He did a patch line... repair to the drain. He put a camera down the drain to show his work.read more
00:27 02 Feb 22
Amazing! Simon arrived and fixed the problem super fast, and is reasonably priced. Awesome guy and company!
11:36 15 Jan 22
Prompt helpful and efficient. Will happily recommend to family and friends.
14:47 19 Nov 21
I can highly recommend Simon at Rapid Repair Drain care. I picked this company because it was listed online by Which? as a trusted trader, and it... totally lives up to its accreditation. Simon was friendly, extremely professional, had all the state of the art equipment and took time to explain and make a record of the work he was doing. He was also really helpful in scheduling a specific appointment time because of my elderly mother's circumstances. Thanks Simon!read more
08:54 31 Oct 21
Excellent and reliable service. Very pleased with the work carried out.
09:07 20 Oct 21
Fantastic service - quick to find the problem, solution and action and also very clear and detailed with the explanation of the issue and what what... being done. Very friendly and reasonably priced too - would highly recommend!read more
08:43 13 Oct 21
Highly recommend Simon at Rapid Repair Drain Care. His service is 2nd to none. Keeps you updated at all times with text message. Has all the high... tech equipment but charges a fraction of the big companies prices. Have used him on a couple of occasions and never fails. Thanks for saving us nearly 5k just by showing honesty and telling us to speak to.Yorkshire water. They have been in touch and confirmed all work will be carried out by them for free. Any other company would have just done the work & charged us. Keep up the good work and thank you. (Flores-Adrian).read more
06:47 11 Oct 21
We booked Simon to perform a drain mapping on a 1906 semi-detached house that we are currently renovating. We didn't want a complete drain survey... drawn up, just depth and direction marked up on the ground with spray paint. He was recommended by another drain specialist who didn't have the equipment to do this particular work.He arrived on time; we even received a text message beforehand with an estimated time of arrival allowing us to track his location.Simon was very professional, knowledgeable and explained everything as he worked. The equipment he used was kept very clean and organised. I'm a bit of a perfectionist myself so this was good to see.As part of the job he located a Buchan Trap at the end of the driveway and we could clearly see on the CCTV that this must have recently got blocked and was backed up with water (good job I booked him when I did). He managed to get the water jet out and clear this blockage very quickly in order to allow him to continue the mapping.Additionally, part of the mapping he was performing was under a large pile of rubble that was on the driveway. He helped me to shovel this out of the way also to allow him to continue the work. I definitely wasn't expecting him to help with this but really pleased that he did. Thank you.I also discussed with him about replacing the existing drainage pipe work as part of the house renovations but he said that the pipes were in good condition and suggested having them lined instead with fibre glass as an alternative way to save time and money. He even showed me samples of pipes that had been lined. This is definitely something I will consider in the future.The job was very well priced and only took 75 minutes. After the work was complete I received an email (whilst he was still on site) containing an invoice, photos and a video documenting the work that had been done.Before booking this job I was considering hiring the equipment and trying to do the work myself but now having seen the work done and the various equipment used I am so glad that paid a professional. It was so much quicker and cheaper than what I could have done.Obviously, I cannot speak for his other work but I suspect that it is also carried out with great professionalism. I therefore wouldn't hesitate to call him again.Thank you Simon.read more
10:07 08 Oct 21
Simon was very professional and turned up when he said he would. He sends a message when he's on his way. I wouldn't hesitate using him again and... will recommend to family and friends. Thanks for fixing our drainpipe and leak under the sink so quickly!read more
20:43 20 Sep 21
Simon did a wonderful job of clearing out my clogged up drain.He explained the issues using his CCTV camera, and did the job in a competent manner.... Was happy to pay the quoted price.I would highly recommend Rapid Repair drain care.read more
16:42 08 Sep 21
There was a problem with my drains, so I called simon out initially to assess. He showed me the problem using a camera and explained everything to... me. He managed to be able to do the work there and then and fixed 3 cracks in an old drain pipe.He was lovely to work with. Professional, friendly, helpful and if I had questions he was happy to explain everything. I would be happy to recommend. Thankyou again for putting my mind at rest!read more
07:01 05 Jul 21
Excellent service, and very reasonable. Highly recommend. Speedy service and sorted my problem within 24 hours. Thank you very much
17:14 27 Apr 21
Fantastic service from Simon, we had a blockage which turned out in then end to be Yorkshire Water's responsibility, we called quite a few private... plumbers prior to finding this out and Simon stood out for his professionalism and how he gave up his time to advise us on the issue over the phone. He went through what the possible issue could be, and even advised that we get Yorkshire Water out so that we could determine if it was a private issue or one that he would have to attend. Would definitely use and recommend!read more
19:22 05 Apr 21
Simon has been great throughout, he has always kept in contact for his estimated time of arrival and once he arrived he did a great job on our... blocked drains and at explaining what he had done and what needs to be done next. The use of his cameras was a great addition to understanding everything and he explains things in a way that's easy to understand, plus he spends the time with you until he feels you understand as well, great customer service and great job! Would definitely recommend.read more
18:04 22 Mar 21
Great service & reasonable price. Prompt, efficient & friendly.
20:34 10 Mar 21
Honest reliable service saved me thousands after a company had told me my drains had collapsed which Simon showed me was not the case I would highly... recommend this companyread more
08:11 10 Mar 21
Professional, knowledgeable and efficient. Found the issue, communicated the solution, got on with the job and has the modern kit to do it well. ... Friendly and happy to talk through problem.read more
11:48 03 Mar 21
Punctual and thorough.
20:47 23 Feb 21
Amazing company. Simon came out to do some lining work on my drains, after previously having a survey and quote from another company who didn’t seem... very good. The other company didn’t inform me that the drains were the responsibility of Yorkshire water. However, Simon informed me straight away that I shouldn’t be paying for the work as it was up to Yorkshire water. This was a big job and he could have just done it, taken the money and I would have been none the wiser. Due to Simon’s honesty and knowledge, we have saved thousands. If you are looking for a reliable, honest company to complete any drainage work, this is the one. I wouldn’t hesitate to call them if I needed any drainage work in the future! Also, the price quoted based on the survey I had was very reasonable.read more
14:00 23 Feb 21
Brilliant service from Simon. Great communications and fast, clean outcome. Thanks. Highly recommend
18:39 12 Feb 21
Great service from Simon today! He was prompt, professional and sorted out the problem quickly. Thank you and would highly recommend.
11:15 11 Feb 21
Fantastic, professional, quick service from a lovely bloke. Removed toilet and blockage Within the call out hour, good price!
19:12 04 Feb 21
Great and conscientious service. The job is timed so you know exactly what your paying for. Signed and invoice came through straight away. Wll... DEFINATELY be using again.read more
16:58 28 Jan 21
Fantastic service and very reasonably priced. Would definitely recommend to friends and family. Simon saved me about £500 by repairing my underground... drain without digging it up..top job!read more
20:05 27 Jan 21
Great service and quality repairs to my Victorian drain, only took three hours to repair two badly cracked pipes with resin liners - no more tree... root problems and blockages now👍🙂read more
Chris de whytell
11:49 22 Jan 21
Really good service and solved our problem which others had failed to do!
12:27 11 Jan 21
After having the drains back up every week we got in touch with Simon who cleared the drains with a high pressure hose and used a camera to make sure... it was clear and to show me where the problem might be. He gave really good genuine advice on what options we had and who to contact to get the work sorted. It could have been very easy for him to try to push me towards having him do some quite extensive work but he didn’t. Very professional and thorough would 100% use Simon again and recommend him to anyone needing any of the services he provides.read more
12:16 07 Jan 21
Excellent and efficient service, and Simon is a really friendly chap
18:49 23 Nov 20
Absolutely fantastic company. Simon and the team turned up to inspect a blocked drain. Job went from bad to worse as they investigated, drain having... collapsed under the building under concrete floors and other complications. They just got stuck in and showed great professionalism, knowledge and skill. After a much bigger job than expected they fixed everything, restored the floor and excavated areas very tidily. So glad I had them on the job. Thank you guys and well done.read more
20:45 19 Nov 20
Simon has just been to see to my blocked gully. He was very friendly, professional and clearly knowledgeable. He was supposed to visit my property to... size a quote for the job. However having arrived and seen the nature of the blocked gully (with extensive roots) he stayed for almost an hour to try to get to the bottom of it. Working with care, skill and attention at 8pm in the evening shows he is a diligent and honest worker. I wouldn't hesitate to contact him for any future jobs.read more
21:54 03 Nov 20
Simon was excellent. Arrived when he said he would, solved the problem, gave advice and cleaned up afterwards. 5 star service, thank you!
09:09 26 Oct 20
Simon and team did a great job installing a manhole cover and relining pipework at both the front and back of my property. From initial diagnosis and... estimation to completion, the work was done efficiently and tidily, and all queries were answered. I recommend this company :)read more
12:26 17 Oct 20
Great job by Simon and his team. Really thorough and professional. He used robotics tech to identify the problem and to line the existing drains... avoiding the need for extensive digging of our stone paved yard. The small amount of excavation that was required was done really neatly and reinstated with care. Simon kept me informed throughout the works, from initial visit to completion, providing a photographic record of the works completed. A top job by all of the team. I'd recommend them without hesitation.read more
14:15 29 Sep 20
We called Simon on Monday and by 7.30am on Tuesday he was here helping us out. We had a rubber end of drain rod stuck down the drain, however after... Simon was able to use CCTV camera for an extremely reasonable price compaired to others. He was able to tell us exactly the problem with a loose seal on one of the pipes. He thoroughly checked every pipe every way to try and get to the full issue. His friendly manner was great and had some super advice for going forward. Fantastic, efficient service wouldn't hesitate to recommend Simon again, many thanks for your help Simon.read more
08:10 22 Sep 20
I was really impressed with this service. They attended quickly, communication was fantastic (you receive a text and phone call about 30 mins before... the team arrive), diagnosed the problem, made a repair, and gave a follow up appointment to check everything had been completed properly. All within the space of about a week.Everyone I dealt with was polite and friendly, and I thought the price was fair.Having had bad experiences with other drainage comapnies over the last 12 months, it was a massive relief to deal with a decent, professional outfit.read more
08:20 21 Sep 20
Can't rate this guy enough! Came out within a few hours to sort out someone else's bodge job! Took the time to explain to me what was wrong and why... which was extremely helpful! Now awaiting quote for his company to come fox the job! Thank you very much!read more
19:42 04 Sep 20
Really professional, reliable and personable. Efficiently checked and cleaned drains as agreed for a reasonable price. Would definitely recommend.
12:21 24 Aug 20
Very friendly and efficient service. Simon helped us out with his knowledge and we'd definitely use him again!
16:04 23 Aug 20
10:42 21 Aug 20
I called this company at 16.22 and Simon was with me before 5pm. He cleared a blocked kitchen drain, explaining to me what the problem was and... sorting it out efficiently and with minimum fuss. He also had a bit of equipment that looked down the pipe into the main drain to see if there was a larger problem further on and was able to reassure me about this. Very easy, no fuss, very pleasant to deal with at a reasonable call out fee. Would definitely use again. I also liked the photos that came with the invoice showing exactly what had been done.read more
09:53 23 Jul 20
I initially contacted Simon as we had a suspected collapsed drain. He came out same day and surveyed the drain, which had collapsed and discussed... several options for repair.We agreed on a solution and received a quote shortly afterwards.The remedial work was done the following week, was completed quickly and professionally and we now have fully working drainage.I would highly recommend Simon and his team.read more
20:45 22 Jul 20
Definately use again! And reasonable prices.
16:40 23 Jun 20
Excellent service. Simon came when promised and as ours was a straightforward job he as able to sort it out immediately. Would highly recommend... Simon, he is a friendly guy who knows what he is talking about. Reasonably priced as well.read more
08:43 15 Jun 20
Great service. Thoroughly nice bloke -- reliable, friendly, professional and knowledgeable. He showed up quickly, found the issue quickly, and... provided me with a quote before the end of the day. Less than a week later, he was back to fix the issue. Compared to other drain repair services, he's also very reasonably priced. Would definitely recommend.read more
08:47 29 May 20
Great service from Simon! Came within a few days and sorted our outside drain. Highly recommend his services. Thank you again Simon!
14:48 25 May 20
Lifesaver, thank you.Top bloke and top service, wouldn’t use another drain company.Simply brilliant.
18:26 15 May 20
Came within half hour of ringing, fast, polite , efficient and the cheapest I could find, can't fault him and happily recommend him.
10:20 02 Mar 20
Very quick and friendly service at a reasonable price. We would recommend Simon for any drain problems. Thank you very much. Simon
20:30 09 Jan 20
Spot on chap! Came on time! Went above and beyond for us and sorted all problems. Definitely recommend the guy! Any drains related issues just give... him a shout. Not many honest tradesmen around nowadays. 👍🏽 Thank you Simon for your time!read more
09:50 03 Jan 20
Simon visited at short notice to unblock external waste drain pipes at my property. Used cctv equipment to inspect the pipework, as well as a high... pressure water jet to clean them out. Very friendly and couldn't be more helpful, would highly recommend.read more
14:59 02 Jan 20
We needed a plumber urgently and received fantastic service from Rapid Repair Draincare. Extremely professional. Would not hesitate to use them... again. Very highly recommendedread more
20:17 21 Nov 19
Great service and sorted out our issue quickly and efficiently and made sure we fully understood what was needed to be done and the cause. Highly... recommend A+read more
Steve Johnson (Steve Johnson Bodybuilder)
19:49 01 Nov 19
Arrived within 24 hours,100% professional.Located and dealt with the issue that Yorkshire water failed to find and said wasn't in their area of... responsibility anyway and is providing a report with diagrams as to what he has found/doneHas put Yorkshire water to shame .If you have drains issues,Simon is THE manread more
16:56 25 Oct 19
Great guy, who provides great service, you can not get better service just a tad on the expensive side.
09:59 17 Oct 19
Top service Simon. Prompt, efficient andexplained everything fully. Can highly recommend!!
12:50 04 Oct 19
I had an unpleasant smell coming through the kitchen floor in the morning once the shower had been used. I'd had enough and googled a drain company... and found Rapid Repair Draincare. I looked at the 5 star reviews and Knew I'd found the right one to use.So I called and spoke to Simon. He found time to pop over and complete a cctv inspection on the same day. Once he'd clearly explained the potential issue and proved it on his cctv I quickly agreed to the job to be done. He came back the next day and did a clean efficient job and explained again via showing me the cctv of the work done.To conclude, Simon is an excellent and honest tradesman whom I'd strongly recommend to anyone. Cheers Simon.read more
15:15 10 Sep 19
Simon was here within minutes and did a great job. Highly recommend
10:37 04 Jul 19
Always a bit of a leap of faith when you get a job like this done, but it was excellent: the drain was jetted to remove the blockage, inspected with... CCTV, images captured and emiled to me, everything washed down and brushed up. All very quick and efficient. Couldn't have have been more friendly and helpful. Great value too. Cannot reccommend highly enough.read more
06:04 25 May 19
We had a serious blockage in our toilet. Simon came the same day and resolved it. The charges were nominal considering the nature of the issue.... Professional, friendly and efficient. Would definitely engage their services again.read more
08:21 13 Apr 19
Simon came within an hour and not only cleared the blockage but checked the whole drain with a camera and highlighted another issue which us the... responsibility of Yorkshire Water. Great service from a very nice guy.read more
12:33 25 Mar 19
Great service, came to property within 24 hours of initial call. Diagnosed the problem within minutes. Would definitely recommend.
20:49 29 Jan 19
Always great service. Simon was happy to give his professional advice to the builders working on my extension which was invaluable in achieving the... best possible drainage solution.Highly recommended.read more
12:35 29 Jan 19
Professional and efficient service.
14:19 14 Jan 19
Blocked drain cleared in less than half an hour, reasonable charges, friendly guy
21:42 07 Jan 19
Absolutely brilliant service. Came out within 10 minutes from making the call. Very helpful and honest and most of all Value for money. The service... you receive is second to none. This company has all the state of the art equipment and is considerably cheaper than other companies. Thank you.read more
19:56 01 Nov 18
An unknown blockage was found, fixed and completed in super fast time. We don’t have to close the business and risk losing money thanks to Rapid... Repair Draincare. Can’t recommend highly enough for a professional and thorough service!!read more
12:18 04 Oct 18
Really quick and professional service, excellent communication, helpful and knowledgable. Highly recommend
12:08 20 Aug 18
Quick same day response. Simon sorted the sink blockage in no time and the rate included jetting which some companies charge extra. Would recommend.
16:09 16 Aug 18
Really easy to use, great communication, professional and highly recommended
08:26 16 Jul 18
Simon came and did a fantastic job. He was on time, extremely friendly and professional, and stayed to do the job even though I expected him to just... look at it this evening following a long day working on another job. He is incredibly helpful and knowledgeable. I wouldn't hesitate to recommend his services to anyone needing drain care.read more
20:14 24 Apr 18
Simon was very friendly and helpful. He fitted me in quickly, turned up when he said he would, and got the issue sorted out promptly. I would not... hesitate to recommend Rapid Repair Draincare to friends and family. Thank you for today!read more
17:26 25 Jan 18
Very honest and good value. Simon charged less than competitors, did an excellent job, and didn't try to push a hard sell on anything